Diversity management, challenges and opportunities in. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. Cultural diversity in the workplace has grown as a trend over the passage of time with the increase of globalization in the world. Most institutions try to promote the creation of a diverse, creative workforce, but. Diversity in the workforce journal of education and human. This site is like a library, use search box in the widget to get ebook that you want. The program was also developed to ensure that the message of the scanlon foundations taste of harmony campaign is translated into ongoing action at the enterprise level. The issue of managing cultural diversity is a primary concern for many international organisations. The effects of diversity perspectives on work group processes and outcomes robin j. Culture is considered to be the underlying values that direct how people behave. It is your job to make the most of the diversity present in your company. Explore the required tools for managing workplace diversity. Understand the value of diversity and how it relates to the workplace.
Diversity in the workplace edis university of florida. Businesses should prioritize hiring diverse employees because of the many great things associated with it. The oxford dictionary defines cultural diversity as the existence of a variety of cultural or ethnic groups within a society. Benefits, challenges, and the required managerial tools1. Cultural diversity and information and communication. Cultural competence to develop cultural selfawareness and take the lead in establishing a twoway process of cultural learning that results in adapting professional interpretations and recommendations to the value system of students disability will be presented as an important component of cultural diversity in these trainings. Introduce the topic of diversity increase awareness of the impact of culture in the workplace demonstrate skills for managing a culturally diverse workplace address the matter of gender in the workplace. Cultural diversity impacts the workplace in a variety of. For decades, the united states has seen an increasing number of immigrants, which has led to a significant increase in cultural diversity in the united states.
Although cultural diversity can be a source of tension, it can also bolster workplace productivity. Todays workforce is truly mixture of different races, ages, genders, ethnic groups, religions and lifestyles. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. Benefits, challenges, and the required managerial tools 2 advantages. The impact of workplace diversity on organisations core. Entrepreneurs are not necessarily motivated by profit but regard it as a standard for measuring achievement or success. Workplace diversity is important to organizations talent management and leadership development look for the qualities and talents focus on bringing those out rather than on the differences. Workplace diversity workforce diversity refers to the composition of work units in terms of the cultural or demographic characteristics that are salient and symbolically meaningful in the relationships among group members ditomaso, post and parksyancy, 2007, p. Cultural diversity in the workplace can shape how employers operate. A phenomenological study adam evans1 and harika suklun2,3 abstract. Of course, there are legal requirements for hiring practices. Workplace diversity and intercultural communication.
The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l. The role of individual differences in attitudes and beliefs. However, your hr department has official duties regarding diversity and can provide advice or guidance if you have questions. Pdf the acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering. Workforce diversity means similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, gender, and sexual orientation. People are different in not only gender, culture, race, social and psychological characteristics but also in their perspectives. Regional culture differences in the workplace can present interesting challenges for u. Study the views of various companies regarding the choice and implementation of workplace diversity. This is hard to achieve when employees belonging to the same culture are asked to analyze the same matter. Examine ourselves as we relate to all forms of diversity. Challenges exist in guiding a population that differs in personalities and cultures, but. This study provides background knowledge on cultural diversity among employees at the workplace and provides measures of organizational. Achieving cultural diversity can require a nuanced level of understanding of your employees and your surrounding environment. Hiring a diverse staff for your business creates a workforce that possesses a wide range of skills, talents and ideas.
The cultural diversity phenomenon in organisations and different approaches for effective cultural diversity management. Given this fact, businesses, educational systems and other entities are investigating ways to better serve their constituents. And cultural diversity in the workplace is as critical as religious, gender and language diversity. The gap between their clients and is often superficially bridged at the image level by advertising, sales teams and marketing. Cultural diversity tips be more formal with people born in other cultures do not apply the golden rule treat people as. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. Click download or read online button to get cultural diversity in the workplace book now. The manual includes all the materials needed to design and conduct training for. Other authors, for example, skarzynski and gibson 2008, are convinced diversity is a blueprint to innovation, while pinto and pinto 2011 agree that diversity in the workforce directly contributes to and affects creativity. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002.
Achieving cultural diversity in the workplace can be difficult, especially in certain fields and occupations. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Workplace diversity should be one of the top things businesses today should address. Managing diversity is defined as planning and implementing organizational systems and practices to. Pdf the effects of cultural diversity in the workplace semantic. As etsy, griffin and shorr hirsch point out, embracing and encouraging diversity allows businesses to create an environment in which workers learn from one anothers differences, discovering in the process new ways of thinking about problems and finding solutions. Cultural diversity in the workplace download ebook pdf.
Here are ways to foster cultural diversity in the workplace and make sure employees feel accepted. Diversity, workplace, cultural mentoring, organisation. Effects of gender diversity management on perceptions of organizational attractiveness. Introduction culture is a word with many shades of meaning. Choosing from the largest group of candidates will ensure youre hiring a diverse and qualified workforce. Thomas harvard university o 2001 by cornell university. Recognize the role of stereotypes, assumptions, and other barriers to diversity, and the effect that they can have in the workplace and in our personal lives.
Barriers and benefits of diversity in the workplace. The entrepreneur perceives an opportunity and often exhibits biases in taking the decision to exploit the opportunity. The benefits of workplace diversity greatly outweigh the barriers you may have to cross to get there. Researchers of cultural diversity in organizations must look to alternative theoretical perspectives, such as feminist theories. We are live in an increasingly multicultural society. Cultural diversity impacts the workplace in a variety of positive and negative ways. Cultural diversity, diversity management, globalization, multicultural organization, organizational behaviour intertjailonaljournal of tlif diversity, volume 6. Cultural diversity within a workplace is increasingly becoming important as more organisations are embracing it within. Managing diversity in organizations is one of the defining issues of our time. Research by mckinsey and company report that companies with workforces comprising a large percentage of diversity in gender, race, and ethnicity often outperform the national industry median by as much as 35%. Inherent diversity is biological traits such as race, gender, and sexual orientation, while acquired diversity is things you gain from experience like religion, cultural experiences, and situations that make an impact on your thoughtprocess. Cultural diversity, communication, learning, cultural stratifications 1. The results demonstrate that cultural diversity does in fact add value and, within the proper context, contributes to firm competitive advantage.
The study concludes that successfully managing diversity can lead to more committed, better satisfied, better performing employees and potentially better. Importance of cultural diversity in the workplace bizfluent. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before. The current study examines the potential barriers to workplace diversity and suggests strategies to enhance workplace diversity and inclusiveness.
How well the workplace embraces cultural diversity may spell a companys competitive edge and profitability. The responsibility for dealing with diversity issues belongs to every employee in the company. Here is a partial list of the positive impacts a diverse workforce has on businesses of all types. The effects of cultural diversity in the workplace clute journals. Workplace diversity despite having numerous benefits does have its flaws.
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